Q: If I am not satisfied with the employee you offer ,what can I do ?
K: At all time of the availability for the agreement, we would change and offer the suitable one for you.（details referring to agreement 一/4 ）

Q: There are things lost in my house, how can I do with it?
K: If the staff steal something, we will make a good cooperation with law department and help to deal with it.

Q: The membership term is not clearly on the Membership Agreement, does it mean that i have to cooperate with your company forever?
K: No. If you want to cancel the agreement, please notice us before three days.

Q : what does the default fee in agreement 二/4 mean ?
K: During the time of the availability for the agreement, if you do not pay the fee or pretending to refuse our service but continue to use our homemaker, You should pay us 5000yuan (RMB) as default fee and for the fee of lawsuit and agency.

Q: Why I can not pay the service staff directly?
K: Because all the service staffs are our employees, we afford them the welfare and other treatment. We offer the formal voucher and avoid the trouble of your directly paying with no voucher .It is the default deed of your paying directly, so if you pay directly, you should pay the default fees. (referring to the agreement 二/4 and plan for the whole family 四 )

Q:Please tell us the details of the recess of homemakers?
K: According to the labor law, every homemaker should have no less than a resting day in one week, if you do not agree to give the homemaker resting day, you should give overtime payment by twice than usual. If you need the service on legal holiday (Including Spring Festival 3days, National Day 3days, May Day 3days, New Year days 3days), it is needed to pay the homemaker 3 times than usual.